Privacy Policy

1. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Shipping address
• Billing information
• Account details

Transaction Information

• Order details
• Purchase history
• Payment transaction information

Payment information is processed securely through trusted third-party payment providers. We do not store complete payment card details.

Technical Information

• IP address
• Browser type
• Device information
• Website activity
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Deliver purchased products
• Provide customer support
• Manage customer accounts
• Improve our website and services
• Analyze website performance and user behavior
• Prevent fraud and unauthorized activities
• Send updates, promotions, and offers when you provide consent

3. Information Protection

We implement reasonable technical and organizational security measures to protect your personal information. These measures may include:

• Secure server infrastructure
• SSL/TLS encrypted connections
• Access controls
• Security monitoring

However, no online transmission or storage method can be guaranteed to be completely secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only with trusted service providers necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Analytics services
• Customer support platforms

These providers only access information required to perform their services.

5. Cookies Policy

Arrivo Health uses cookies and similar technologies to:

• Keep the website functioning properly
• Remember user preferences
• Improve website performance
• Analyze website traffic
• Provide a better user experience

You can control cookies through your browser settings. Disabling cookies may affect some website features.

6. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Withdrawal of marketing consent
• Information about how your data is used

To make a request, contact us.

7. Data Retention

We keep personal information only as long as necessary to:

• Provide our services
• Complete transactions
• Meet legal requirements
• Resolve disputes